Privacy Policy

Last Updated: June 15, 2026

1. Introduction

Taucho is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your information in connection with our streaming automation platform.

Please read this Privacy Policy carefully. By accessing or using Taucho, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Our Collecting Informations

2.1 Account Information

When you create a Taucho account, we collect:

  • Email address
  • Username
  • Password (encrypted)
  • Profile information (name, profile picture)
  • Preferred language and timezone

2.2 Streaming Account Credentials

To monitor your live streams, we collect and securely store OAuth tokens and authentication credentials for

  • YouTube
  • Twitch
  • NicoNico
channels. We never store your passwords. We use OAuth authentication to access only the permissions you explicitly grant. You can revoke access at any time through your streaming platform's settings.

2.3 Smart Device Information

To control your smart devices, we collect:

  • Device names and identifiers
  • Device types and capabilities
  • Device authentication tokens (encrypted)
  • Device location (if applicable)
  • Network configuration details

2.4 Stream Event Data

We collect data about interactions with your streams:

  • Viewer comments and messages (for condition matching)
  • Super Chat amounts and text
  • Donation and gift information
  • Viewer counts and stream duration
  • Reaction and emotion data

2.5 Information We Collect

We automatically collect information about your use of Taucho:

  • IP address and browser type
  • Pages visited and features used
  • Timestamps of your activity
  • Clicks and interactions within the platform
  • Device information (operating system, browser)

2.6 Communication Data

If you contact us for support, we collect:

  • Messages and correspondence
  • Attachments and screenshots
  • Support ticket information

2.6 Usage Data

We automatically collect information about your use of Taucho: IP address and browser type, Pages visited and features used, Timestamps of your activity, Clicks and interactions within the platform, Device information (operating system, browser).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide and maintain Taucho, monitor streams, control devices
  • Authentication: To verify identity and prevent fraud
  • Communication: Service updates, inquiries, support
  • Analytics: Analyze user interaction and improve functionality
  • Security: Detect, prevent, and address security incidents
  • Legal Compliance: Comply with applicable laws
  • Marketing: Promotional communications with consent

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

Taucho does not sell, trade, or rent your personal information to third parties for their marketing purposes.

4.2 Third-Party Service Providers

We may share your information with trusted third-party service providers including:

  • Cloud infrastructure providers (hosting and storage)
  • Payment processors (billing)
  • Analytics providers (service improvement)
  • Smart home device manufacturers (device control)
  • Streaming platform APIs
These providers are contractually obligated to use information only as necessary and are subject to confidentiality obligations.

4.3 Legal Requirements

We may disclose your information when required by law or in good faith when necessary to:

  • Comply with legal obligations or government requests
  • Enforce Terms of Service and other agreements
  • Protect the security or integrity of our Service
  • Protect the rights, privacy, safety, or property of users or the public

4.4 Business Transfers

In the event of merger, acquisition, bankruptcy, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.

5. Data Security

We implement industry-standard security measures including:

  • Encryption of sensitive data in transit (TLS/SSL) and at rest
  • Secure password hashing using bcrypt
  • Regular security audits and penetration testing
  • Access controls and authentication requirements
  • Secure credential storage for streaming and device tokens
  • Firewalls and intrusion detection systems
However, no method of transmission is 100% secure. While we strive to protect information, we cannot guarantee absolute security. You use our Service at your own risk.

6. Data Retention

We implement industry-standard security measures including:

  • Encryption of sensitive data in transit (TLS/SSL) and at rest
  • Secure password hashing using bcrypt
  • Regular security audits and penetration testing
  • Access controls and authentication requirements
  • Secure credential storage for streaming and device tokens
  • Firewalls and intrusion detection systems
However, no method of transmission is 100% secure. While we strive to protect information, we cannot guarantee absolute security. You use our Service at your own risk.

7. Your Privacy Rights

7.1 Access and Portability

You have the right to access, download, and receive a copy of your personal information in a structured, commonly used format.

7.2 Correction and Deletion

You have the right to correct inaccurate information and to request deletion of your data (subject to legal obligations).

7.3 Opt-Out

You can opt out of promotional communications at any time by clicking the unsubscribe link or adjusting your preferences in your account settings.

7.4 GDPR Rights (EU Residents)

If you are a resident of the European Union, you have additional rights under GDPR, including the right to object to processing, restrict processing, and withdraw consent.

7.5 CCPA Rights (California Residents)

If you are a California resident, you have rights under CCPA to request disclosure, deletion, and opt-out of the sale of personal information.

To exercise any of these rights, please contact us at the address below.

8. Cookies and Tracking

Taucho uses cookies to enhance your experience:

  • Session Cookies: To maintain your login session
  • Preference Cookies: To remember your language and settings (taucho_language)
  • Analytics Cookies: To understand how you use our Service
You can control cookie preferences through your browser settings. Disabling cookies may limit the functionality of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites. This Privacy Policy applies only to Taucho. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing information.

10. Children's Privacy

Taucho is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover a child under 13 has provided information, we will promptly delete it. If you believe a child has provided information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws. By using Taucho, you consent to the transfer of your information to countries outside your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by updating the date and, when appropriate, by sending an email. Your continued use of Taucho following posting of revised Privacy Policy means you accept and agree to the changes.

13. Contact Us

If you have questions about this Privacy Policy, would like to exercise your privacy rights, or have concerns about our privacy practices, please contact us at:

Taucho Team

Email: webmaster@taucho.org

Website: taucho.org

We will respond to your inquiry within 30 days.